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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Toni Baumgartner

December 19, 2025

5  out of  5
rating by Toni Baumgartner
"Colton Brazier has the friendliest staff. Shout out to Brittany who handled my question in a matter of minutes. I’m very satisfied with State Farm."
We responded:
"Thank you for the wonderful feedback! We’re so glad Brittany and the team were able to assist you quickly and make your experience a positive one. We appreciate your trust and look forward to continuing to serve you!"
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Brianna

December 18, 2025

5  out of  5
rating by Brianna
"Thanks for the help and saving me over $200/mo!!!!"
We responded:
"Hey Brianna! Thank you so much for your kind words! We're thrilled to hear we could help you save that much! "
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Chantile Sande

December 17, 2025

5  out of  5
rating by Chantile Sande
"Colton and his team work fast and got my tractor and trailer cover ASAP for transportation."
We responded:
"Thank you for your kind words! We’re glad we could provide you with fast and efficient coverage for your tractor and trailer. If you ever need anything else, don’t hesitate to reach out. We appreciate your business!"
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David Gordon

December 16, 2025

5  out of  5
rating by David Gordon
"Their rates are awesome - much better than my rates at a local Boise All-State company, and Brittany was a rock start helping me out with my renter's insurance needs - really appreciated!"
We responded:
"Hey David, Thank you for your fantastic feedback! We’re glad to hear our rates are competitive and that Brittany was able to provide you with excellent support for your renter’s insurance. We appreciate you choosing us and look forward to continuing to serve you. If you ever need anything else, just give us a shout!"
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Erin Payne

December 16, 2025

5  out of  5
rating by Erin Payne
"I called yesterday to get a quote and the man I spoke to was EXTREMELY helpful. Answered any and all questions I may have had with extra information as well. Today I called to get myself set up, and Brittany was amazing, and very helpful. I probably had the smoothest/fastest phone call I’ve had in a long time."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that both our team members were able to provide you with helpful information and a smooth experience. We strive to make every interaction as easy and efficient as possible, and it’s wonderful to know we hit the mark for you. If you ever have any more questions or need assistance, please don’t hesitate to reach out. We appreciate your support!"
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Kelsey Mccarthy

December 9, 2025

5  out of  5
rating by Kelsey Mccarthy
"Brittany was wonderful!! She made the entire transition quick and was very knowledgeable."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Brittany made your car insurance transition smooth and that her knowledge was helpful. We appreciate your feedback and look forward to working with you"
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Mari B.

December 2, 2025

5  out of  5
rating by Mari B.
"I was recently referred to State Farm by a family friend and worked with Duncan Whitaker. The experience was truly refreshing - Duncan was friendly, knowledgeable, and kind throughout the process. I never felt pressured, and he took the time to present options that fit my needs and my budget. If you’re looking for a straightforward, honest, and easy insurance experience, call Duncan ASAP. The only thing you’ll be missing is your sky-high insurance premium."
We responded:
"Thank you so much for your kind words and for sharing your positive experience! We’re thrilled to hear that Duncan was able to provide you with friendly, knowledgeable, and personalized service that fit your needs and budget. Your recommendation means a lot to us, and we truly appreciate you choosing State Farm. We look forward to working with you again in the future and continuing to support you with all your insurance needs!"
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Jonathan Blue

November 25, 2025

5  out of  5
rating by Jonathan Blue
"Duncan was very helpful and knowledgeable, without being pushy. Getting my insurance started through him was a very pleasant experience."
We responded:
"Thank you for the review Jonathan!"
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Andrew Naylor

November 24, 2025

5  out of  5
rating by Andrew Naylor
"Duncan is a prime insurance sellsman, He helped save money and got me more for my buck, I appreciate it Duncan."
We responded:
"Thank you for the kind words, Andrew! We look forward to helping you with your insurance needs"
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Laura Tolley

November 19, 2025

5  out of  5
rating by Laura Tolley
"Duncan was so helpful, kind, and patient. He walked me through all the steps he took, offered me discounts and saved me over 150$ Thank you so much."
We responded:
"Hey Laura, thank you so much for the kind words. We really enjoy working with you!"
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Nicole Keisel

November 6, 2025

5  out of  5
rating by Nicole Keisel
"The representative I worked with went out of her way to make sure my issue was resolved including following up with me multiple times."
We responded:
"Thank you for the kind review Nicole! We're happy to be able to help and really look forward to working with you!"
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James Pattengale II

October 31, 2025

5  out of  5
rating by James Pattengale II
"Since being referred to Colton by my older brother two years ago, I received nothing but the finest in Customer Service your staff are always helpful, polite, and courteous! More recently, Brittany, and Landrey have been incredible. Helps to my insurance needs. I would not hesitate in a moment to refer them to my closest friends. James Pattengale ll"
We responded:
"Thank you for the positive review James! We really enjoy working with you!"
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Kit Brazier

October 22, 2025

5  out of  5
rating by Kit Brazier
"Love the office, team and especially the State Farm Agent Colton Brazier."
We responded:
"Love you Mom!"
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Daniel

October 22, 2025

5  out of  5
rating by Daniel
"Great place to get your insurance products. They are very easy to work with and prompt with quotes."
We responded:
"Hey Daniel, Thank you for the kind review. We really enjoyed working with you on the car insurance quote and look forward to helping you whenever you need us"
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Kayla Blackwood

October 18, 2025

5  out of  5
rating by Kayla Blackwood
"This was my first time having to get auto insurance and so I wasn’t really sure of the process, but Brittany was so sweet explained things perfectly, she answered all my questions."
We responded:
"Thank you for the awesome review Kayla! Brittany really enjoyed helping you and we look forward to working with you in the future"
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Ashlee Firzlaff

September 29, 2025

5  out of  5
rating by Ashlee Firzlaff
"Super friendly."
We responded:
"Thank you so much for the kind review! Duncan said it was an absolute pleasure working with you."
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brandi agin

September 18, 2025

5  out of  5
rating by brandi agin
"Kristyn helped me with everything and she was very patient with me. she was so nice and helpful. i’m so glad i switched providers!"
We responded:
"Hey Brandi! We are so glad to have you! Kristyn really enjoyed working with you on your car insurance and life insurance. Feel free to give us a call whenever and we'll be happy to assist "
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Beth Fravel

September 10, 2025

5  out of  5
rating by Beth Fravel
"You guys are great!"
We responded:
"Thank you for the kind review Beth!"
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Colin McCarthy

September 10, 2025

5  out of  5
rating by Colin McCarthy
"Super helpful explaining everything and super helpful getting me set up!"
We responded:
"Thank you for the awesome review Colin! We're so glad we could help with your car and renters insurance, if you ever need anything feel free to give us a call or stop by our office here in Boise. "
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Emily Pink

August 25, 2025

5  out of  5
rating by Emily Pink
"Leaving a shining review to the team that always helps me in a timely fashion and has worked with me for years. Colton’s the best and so are the employees that work with him!"
We responded:
"Hey Emily, thank you so much for the wonderful review! We really appreciate you"
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R. Craig Helie

August 11, 2025

5  out of  5
rating by R. Craig Helie
"Brittney representing Colton Brazier is Awesome. Very kind and very informative interaction with her."
We responded:
"Thank you for the review, Brittany IS awesome!"
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felicia nelson

August 2, 2025

5  out of  5
rating by felicia nelson
"Duncan brings a rare mix of deep expertise and genuine kindness to everything he does. He patiently answered all our questions—even the ones we didn’t realize we had—and made sure every detail was handled with care. I never felt rushed or overwhelmed, just supported. It’s clear he takes pride in helping people feel secure, and we’re so glad to have him in our corner."
We responded:
"Thank you for the awesome review Felicia! Duncan does an excellent job and we are so happy to have you as part of the team. If you ever have any questions about your car insurance feel free to give us a call or stop by our office here in Boise."
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Cyrus Kidd

August 2, 2025

5  out of  5
rating by Cyrus Kidd
"Working with Duncan has been a game changer. He’s not just knowledgeable—he’s genuinely invested in making sure you feel confident and cared for every step of the way. He took the time to understand our family’s needs, walked us through our options with clarity, and followed up even after everything was settled. It’s rare to find someone this thorough and this kind. Highly recommend."
We responded:
"Thank you for the kind review Cyrus! Duncan does an excellent job. We're so glad we were able to help you with your car insurance, if you ever have any questions for us feel free to stop by our office here in Boise or give us a call"
Profile photo of Alejandro Torres

Alejandro Torres

July 30, 2025

5  out of  5
rating by Alejandro Torres
"Excelent service, and profesional customer service"
We responded:
"Thank you for the kind review!"
Profile photo of Cindy Williams

Cindy Williams

July 25, 2025

5  out of  5
rating by Cindy Williams
"Great customer service and easy to talk to."
We responded:
"Hey Cindy, thank you so much for the kind review! We're so glad we were able to help with your car insurance"